Verkkoif nursing students play their roles judiciously, they can make a positive and lasting impact on patients' lives. Nurses interact more with patients. Verkkothe synthesis of patient advocate voices with gp voices was essential to informing a model that captures the ‘real world’ understanding of pcc. Verkkopatient advocacy, acting on behalf of patients’ unmet needs, is fundamental to nursing, and the perception of the need for advocacy motivated this.